Delivery and Shipping Fees

How much is the delivery fee and how long does it take?

Here’s our current delivery charges: West Malaysia : RM9 (2-7 business days) East Malaysia : RM12 (5-14 business days)

Please note that while we will try our best to have your orders delivered to you as soon as possible, delays of deliveries may occur due to the pandemic. We apologise in advance for any inconvenience caused!

What is your order cut off time and what are your delivery days?

Our daily order cut off time is at 11AM, whereby parcels are picked up by our courier partner everyday except on weekends. However, the schedule might differ in accordance with our shipping volume.

How do I change my shipping details?

Updates on shipping details may be requested before our daily cut off time at 11AM (for purchase(s) made after the order cut off time, request may be made before 11AM on the next day). Unfortunately, requests sent afterwards will not be possible as all orders would have been arranged for delivery earlier.

Do you ship internationally?

Yes! We ship our goods worldwide, wherever our Kita Girls are! Here's our current delivery charges : 

Australia, New Zealand : RM100 / EU Zone 1 : RM200 / UK, Andorra : RM140 /  Middle East : RM160 / SEA RM60 (Standard Delivery) RM100 (Express Delivery) / US RM140 / Rest of the world RM140

For more information regarding international shipping, you may email our team at Estimated delivery duration is between 7-14 business days, however delays may occur due to the current pandemic.

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